Terms and Conditions

Effective Date: December 9, 2024
Last Updated: December 9, 2024

1. Acceptance of Terms

Welcome to MP SAAS DIGITAL. These Terms and Conditions ("Terms," "Agreement") govern your access to and use of our website https://mpsaasdigital.com/ (the "Website") and our AI-powered marketing services (collectively, the "Services").

By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Services after changes are posted constitutes your acceptance of the modified Terms.

2. Eligibility

2.1 Age Requirement

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years of age.

2.2 Authority

If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2.3 Geographic Restrictions

Our Services are available globally. However, some features may not be available in all jurisdictions. You are responsible for compliance with local laws.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to:

Provide accurate, current, and complete information during registration

Maintain and promptly update your account information

Maintain the security and confidentiality of your login credentials

Notify us immediately of any unauthorized use of your account

Accept responsibility for all activities that occur under your account

3.2 Account Responsibility

You are solely responsible for all activity conducted through your account. We are not liable for any loss or damage arising from your failure to maintain account security.

3.3 One Account Per User

You may only create one account unless we explicitly authorize multiple accounts. Creating multiple accounts to circumvent restrictions is prohibited.

4. Services Description

MP SAAS DIGITAL provides AI-powered marketing solutions, including but not limited to:

Content generation and copywriting tools

SEO optimization features

Social media post creation

Email marketing copy generation

Analytics and insights dashboards

Translation services

Blog writing assistance

Creative headline generation

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

5. Subscription Plans and Payments

5.1 Subscription Plans

We offer multiple subscription tiers:

Starter Plan: Basic AI features with limited projects and email support

Professional Plan: Full suite of AI tools with unlimited projects and priority support

Enterprise Plan: Advanced solutions with custom integrations and dedicated support

5.2 Pricing

Subscription fees are posted on our Website and may change at any time. We will provide notice of pricing changes, and changes will take effect at the start of your next billing cycle.

5.3 Payment Terms

All fees are due in advance and are non-refundable except as expressly stated in these Terms

You authorize us to charge your payment method on a recurring basis according to your selected plan

You must provide current, complete, and accurate billing information

If payment fails, we may suspend or terminate your account after providing notice

5.4 Billing Cycle

Subscriptions are billed monthly or annually based on your selection. Your subscription will automatically renew unless you cancel before the renewal date.

5.5 Taxes

All fees are exclusive of applicable taxes, duties, or levies. You are responsible for payment of all such taxes except for taxes based on our net income.

6. Free Trial

6.1 Trial Period

We may offer a free trial for new users. The trial period duration and features will be specified at the time of registration.

6.2 Trial Terms

Free trials are available once per user/company

You must provide valid payment information to start a trial

If you do not cancel before the trial ends, you will be automatically charged for the selected subscription plan

We reserve the right to modify or terminate free trial offers at any time

6.3 Trial Cancellation

You may cancel your trial at any time during the trial period without being charged.

7. Cancellation and Refunds

7.1 Cancellation by User

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of your current billing period.

7.2 No Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in these Terms. We do not provide refunds or credits for partial months or unused services.

7.3 Refund Exceptions

We may, at our sole discretion, provide refunds in cases of:

Service outages exceeding 72 consecutive hours

Billing errors or duplicate charges

Other circumstances deemed appropriate by management

8. Intellectual Property Rights

8.1 Our Ownership

All content, features, functionality, software, code, designs, graphics, logos, trademarks, and other materials on our Website and Services are owned by MP SAAS DIGITAL or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

8.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes, subject to these Terms.

8.3 Restrictions

You may not:

Copy, modify, distribute, sell, or lease any part of our Services

Reverse engineer, decompile, or attempt to extract source code

Remove or alter any copyright, trademark, or proprietary notices

Use our Services to develop competing products or services

Frame or mirror any content without our express written consent

Use automated systems (bots, scrapers) to access the Services without permission

9. User Content and Generated Content

9.1 User Content

You retain ownership of any content, data, or information you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely to provide and improve our Services.

9.2 AI-Generated Content

Content generated through our AI tools ("Generated Content") is owned by you, subject to the following:

You are responsible for reviewing and ensuring Generated Content complies with applicable laws

Generated Content may not be unique, as similar prompts may produce similar outputs for different users

We do not claim ownership of Generated Content, but we reserve the right to use anonymized, aggregated data to improve our AI models

9.3 Content Representations

You represent and warrant that:

You own or have necessary rights to all User Content

User Content does not violate any third-party rights

User Content complies with these Terms and applicable laws

9.4 Content Removal

We reserve the right to remove any User Content or Generated Content that violates these Terms or is otherwise objectionable, without notice.

10. Acceptable Use Policy

You agree not to use our Services to:

10.1 Prohibited Activities

Violate any laws, regulations, or third-party rights

Infringe intellectual property rights

Distribute malware, viruses, or harmful code

Engage in fraudulent, deceptive, or misleading activities

Harass, threaten, or harm others

Impersonate any person or entity

Spam or send unsolicited communications

Collect user information without consent

Interfere with or disrupt the Services or servers

10.2 Prohibited Content

You may not create or generate content that:

Is illegal, harmful, threatening, abusive, or discriminatory

Infringes intellectual property or privacy rights

Contains explicit sexual content involving minors

Promotes violence, terrorism, or illegal activities

Is defamatory, libelous, or invasive of privacy

Contains malicious code or phishing attempts

10.3 Enforcement

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

11. AI-Generated Content Disclaimers

11.1 No Guarantees

AI-generated content is provided "as is" without warranties regarding:

Accuracy, completeness, or reliability

Originality or uniqueness

Compliance with laws or regulations

Fitness for a particular purpose

11.2 User Responsibility

You are solely responsible for:

Reviewing all AI-generated content before use

Ensuring content accuracy and compliance with applicable laws

Verifying factual claims and information

Obtaining necessary permissions for use in commercial contexts

Any consequences resulting from use of Generated Content

11.3 No Legal or Professional Advice

Our Services do not provide legal, financial, medical, or other professional advice. AI-generated content should not be relied upon as professional guidance.

12. Third-Party Services and Integrations

12.1 Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites.

12.2 Integrations

We may offer integrations with third-party platforms. Your use of such integrations is governed by the terms of those third parties.

12.3 No Endorsement

Inclusion of third-party links or integrations does not imply our endorsement of those services.

13. Service Availability and Modifications

13.1 Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted or error-free access to our Services. Services may be unavailable due to:

Scheduled maintenance

Technical issues

Force majeure events

Third-party service disruptions

13.2 Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any aspect of the Services

Change features, functionality, or pricing

Impose usage limits or restrictions

13.3 Notice of Changes

We will provide reasonable notice of material changes to the Services when feasible, but are not required to do so.

14. Support and Customer Service

14.1 Support Channels

We provide customer support through:

Email: [email protected]

Phone: +1 647 930 0202

Live chat (for Professional and Enterprise plans)

Knowledge base and documentation

14.2 Support Response Times

Starter Plan: Email support within 48 hours

Professional Plan: Priority support within 24 hours

Enterprise Plan: Dedicated support with 24/7 availability

14.3 Support Scope

Support covers technical issues, billing questions, and general platform assistance. We do not provide content creation services, marketing strategy consulting, or custom development as part of standard support.

15. Termination

15.1 Termination by You

You may terminate your account at any time by:

Canceling your subscription through account settings

Contacting customer support

Sending written notice to our address

15.2 Termination by Us

We may suspend or terminate your account immediately, without notice or liability, if:

You breach these Terms

Your account is inactive for 12 consecutive months

You engage in fraudulent or illegal activity

Payment fails and is not resolved within 15 days

We discontinue the Services

15.3 Effect of Termination

Upon termination:

Your right to access and use the Services immediately ceases

You remain liable for all fees incurred prior to termination

We may delete your account and data after a 30-day grace period

Sections of these Terms that by nature should survive will continue to apply

15.4 Data Retrieval

You may request export of your data within 30 days of termination. After this period, we have no obligation to maintain or provide your data.

16. Warranties and Disclaimers

16.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability or fitness for a particular purpose

Non-infringement of intellectual property rights

Accuracy, reliability, or completeness of content

Uninterrupted, secure, or error-free operation

Correction of defects or errors

16.2 No Guarantee of Results

We do not guarantee that use of our Services will result in:

Increased traffic, sales, or revenue

Improved search engine rankings

Business success or growth

Any specific outcome or result

17. Limitation of Liability

17.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MP SAAS DIGITAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages

Loss of profits, revenue, data, or business opportunities

Cost of substitute services

Damages resulting from use or inability to use the Services

17.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

17.3 Exceptions

Some jurisdictions do not allow limitation of liability for personal injury, fraud, or certain other matters. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless MP SAAS DIGITAL, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Services

Your User Content or Generated Content

Your violation of these Terms

Your violation of any third-party rights

Your violation of applicable laws or regulations

19. Dispute Resolution

19.1 Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.

19.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

19.3 Arbitration

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the Arbitration Act of Ontario. Arbitration will take place in Toronto, Ontario.

19.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

19.5 Exceptions to Arbitration

Either party may seek injunctive relief in court for intellectual property infringement or violations of confidentiality obligations.

20. General Provisions

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MP SAAS DIGITAL regarding the Services.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

20.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.

20.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet/telecommunications failures.

20.6 No Agency

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and MP SAAS DIGITAL.

20.7 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to:

MP SAAS DIGITAL
#609 - 2550 Victoria Park
Email: [email protected]
Phone: +1 647 930 0202

20.8 Language

These Terms are prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

21. Contact Information

If you have questions about these Terms and Conditions, please contact us:

MP SAAS DIGITAL
Address: #609 - 2550 Victoria Park
Phone: +1 647 930 0202
Email: [email protected]
Website: https://mpsaasdigital.com/